Start diagramming in Miro from scratch using intuitive tools and frameworks or choose a pre-made template from the extended Miro library. It’s a flowchart that visually depicts the process steps in order, decision points in the process and handoffs between roles or departments. Make sure. It can be a good business process mapping strategy for processes such as: Supply chain processes. This is because each group of participants is recorded separately and the time taken. They are great for mapping the flow of steps, decisions that need to be made etc in a process. A common practice in process modeling is to employ a visualization technique called swim lanes. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Note: If you drop a new swimlane onto a process. Swimlane process map. It can help you identify and track the different tasks that need to be completed, and it can also help you to visualize the dependencies between tasks. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts. ⭐️⭐️⭐️ GET THIS TEMPLATE PLUS 52 MORE here: Ready made and ready. Swim Lanes Diagrams miss defining customer-suppliers in terms of process relationships. The swim lane method is best suited for lower detail level mapping. Remember to include the connections between the different lanes, and add details about the deadlines and who’s responsible for each task. Our intuitive software will help you map out tasks and responsibilities quickly, then update them effortlessly as your needs change. For horizontal swimlanes, the process flows from left to right, while in vertical swimlanes, the process flows from top to bottom. Then, add another box to the top of the first box to act as the title section of your swimlane. Process flow diagrams document or improve a. Size: 1280 x 720px. High Level process maps like Macro Maps and SIPOC Diagrams are used to graphically depict a process in its most simplified “big picture” state. –8:00 p. Swim Lane diagrams are the variety of process flow diagrams and are based on the IDEF3 standard. Rand-McNally-Road-map–Western-and-Log in to Reply. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Swimlanes diagrams are visuals used in process mapping to delineate job responsibilities or sub-processes according to the logical category they fit in. Prototyping processes. Therefore, you may want to highlight specific swim lanes and specific process steps in order to get the message across. Swim lane process map depicts many participants in the process. Example 1: Swim Lane Process Map Let's take an example of the online shopping process to understand the Swimlane process map. Process maps are a powerful planning and management tool that help you improve and streamline a process's workflow. You know, I like the process map as a tool to kind of level set for the project team. Søren Pommer demonstrates how to draw a simple process map, and why keeping it simple can be very beneficial to your business. Next, define the participating entities for the process. Go to Insert > Shape in PowerPoint and add flowchart shapes to build your diagram, such as a Terminal to show the start of your diagram or a Process to show a process. Step #3: Add individual steps along each lane through to the end of your process, and explain what each represents in. Flow objects represent the major steps in a business process. Find various examples of the swimlane diagram and see how it works. 4. 1. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. - Use swimlanes to understand which department is responsible for performing each task. Also known as "material and information-flow mapping", it uses a system of standard symbols to depict various work streams and information flows. There are a number of choices available, and choosing the right map helps to clarify your efforts. Since the 1970s, when the quality movement took hold in the United States, the. Slide Team PowerPoint Business Improvement Process Map Template 10. Show interactions, i. Process mapping will identify bottlenecks, repetition and delays. For this, double-click on it from the template gallery. This classic swim-lane flowchart defines the process of making pizza in a restaurant. Step 2: Click on ‘SmartArt’ to open the SmartArt Graphic window. Each component depicts different stages of a business process. First, the process of creating a map forces conversation and an aligned mental model. 3. Use in the Measuring phase of the DMAIC methodology. Ultimately, it depends on the process you’re mapping and who’s involved. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts. Selecting Better Connecting Arrows. May 1, 2017. Slide 7 When we build a swim lane process map, we consider all the factors that we do for a. What are cross functional flowcharts. A process map is an incredibly useful tool when managing projects. Change the color of the swimlane containers or make them transparent for added clarity - if you want to. Most process managers use the Business Process Model and Notation (also known as BPMN) to diagram their current state processes. 1. Slide 7 When we build a swim lane process map, we consider all the factors that we do for a standard or basic process map. Swim lanes are visual elements used in Business Process Maps, Process Flow Diagrams and Flowcharts. A process map is a graphical representation of a process. Bpmn swimlane diagram process customer lane management business bpm workflow store figure choose board irm. Rally your teammates, stakeholders, and leadership team around a people-first vision by helping. Format the height and width of the cells. Process flow diagrams document or improve a process—or. 1. Get key people together in a room from across the organisation, pick one core. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts. Product and service delivery. The first step is to make the actual condition visible and. Let’s look at our example of a team mapping the process of fulfilling an order. Value stream mapping, or “material or information-flow mapping,” is a visual tool. For a horizontal swimlane diagram, you can widen your columns by highlighting all of the columns that you will need, and then dragging from the boundary on the right side of. Knowledge work covers a wide range of processes. Swim Lane Process Maps show roles, hand-off of information, and responsibilities that help teams work together. Mirroring the lanes of a swimming pool, this type. A flowchart is the most well-known type of cycle map. Swimlane diagrams work best when they reflect a clear and logical flow. Identify the process and establish the start and end. Baseline Assessments / Swim Lane Diagrams Presented by: Helen C. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. A Q&A process flow starts from a user entering a request and ends with the user receiving e-mail notification about a response. Purpose of process mapping. It includes information on the key steps of a process – who’s in charge of what, what are the tasks that need to be done, and what’s the sequence of tasks that need to be completed. A swim lane map has three elements: time, people (or job functions), and tasks/processes. They all move forward across the pool. Ranging from options as simple as pre-formatted, editable swimlane diagram templates to more complex, purpose-built solutions, swimlanes tools simplify and speed up the process of. Simple Process Map Template. 2. This framework gives you a broad,. To change the width of a swimlane, drag a separator line. Start with mapping the process in 5–6 high-level steps. Step 8: Validate the Process Map. Flow chart with swim lanesReinventing analyst oriented Process mapping swim diagram lane example system management control notation universal. BPMN is the standard process modeling system designed to streamline process documentation and. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts. Mapping Symbols. ClickUp Kanban for Software Development Template 9. io’ is and learn how to use it efficiently in creating process maps. Step 4: Play with aesthetic elements. Process maps can be built in the usual way wherein sequence is the primary concern or in the swim lane pattern. Click on " Add new " to add a new swimlane. Miro for mapping & diagramming. Besides the most commonly used name, swim lane diagram, it is also called functional bands (in Microsoft Visio) or swimming lanes process mapping. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts. g. In the diagram, each swimlane corresponds to a department involved in the fulfillment in some critical way. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. To create a swimlane diagram in PowerPoint: You need to make use of the right shape for the right purpose for your swimlane diagram. indicated by horizontal lines that look like swim lanes. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts. As the name implies, the chosen process is mapped from left to right and resembles pool swim lanes. They all move forward across the pool. You can use Miro as an all-in-one solution that provides necessary tools at every stage of the mapping or diagramming process. Create swimlanes. While this is a finished, horizontal chart, it’s best to use the vertical format when developing a chart. Examples of swimlanes include the customer, account department, payment gateway, and development team. Flow Chart With Swim Lanes - AI Contents. ) as well as the inventory/backlog of “workpieces” between the steps. Define the process flow, its inputs, and its outputs. These are the steps for developing a VSM: Step 1 – Create a SIPOC chart. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts. Now, map the start of the process by writing down the first step or task that puts it into motion. Use a cross-functional process map to illustrate the sequential steps of a process or a procedure as they cross departments and phases. ——Lucidch. Six Sigma methodology begins with a process map. I like it as a tool to communicate to the sponsor early on in the project; and I certainly like it as a tool to communicate out to stakeholder groups. First, you need to select a process to start with. Then click insert “swim lane” shape on the arrow that appears. Learn about a proven way to help cross-functional teams clearly “see” their work and achieve their full potential. Create swimlanes. A swim lane or flow represents the activities that have to be carried out by a specific department or entity. It outlines the steps in a process, identifies task owners, and shows expected timelines. 1. The process map swimlane diagram enables you to delineate all the stages of a project, roles, responsibilities, and interdependencies of a given person or group involved. Start Visio. Things like owners, stages, timelines. edu by guest KENNEDI JOHNS Mapping Work Processes Business Expert Press This reference manual is designed to help those interested in passing the ASQ's certification exam for Six Sigma Green Belts and others who want a handy reference to. Thanks!Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Remember that swimlane flowchart templates are best for visualizing how multiple contributors or teams work through the stages of a process. Add swimlanes to process maps and flowcharts effortlessly. - Identify suppliers, inputs, processes, outputs, and customers. The best way to understand swimlane diagrams is to look at some examples of swimlane diagrams. It helps you establish standards and procedures or can be used as a guide for tasks. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts. Optimize processes and scale your business. These can be found in the AutoShapes tab at the drawing tool bar at the bottom of the PowerPoint application. This is generally done in the Define stage of a DMAIC project. The process map is called a “swimlane” because the map resembles a pool with lanes identifying the different process groups. Drop them when you see the orange connection indicator appear in the place you want the swimlane to go. 2. You can start with your company’s business model, value chain or current process hierarchy. With their help organization diagrams are combined with process flow, as they visually display an object. Start by mapping your process accurately and aligning on your requirements before diving into solutions. Although the decision to draw processes is a good step, the first real step is to choose the process to work with. And there are a lot of trade-offs in interfaces in the. Drag any process shapes into the correct swimlanes. See full list on process. One of the key elements of a swimlane diagram is the labels that you use to name your swimlanes, activities, and connectors. To open a project, select Project > Open from the application toolbar. Make creative use of at least to decision loops and two alternate paths. ⭐️⭐️⭐️ GET THIS TEMPLATE PLUS 52 MORE here: Ready made and ready. They were developed by Lynn Shostack for usage in projecting. Add swimlane containers. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. There are a number of choices available, and. Swim lane process mapping Framing (Defining) the Process Boundaries (framing the process) Major steps in the process from the trigger event to the end result (what is in. You can quickly add vertical or horizontal swimlanes with a click of a button. PowerPoint Swimlane Diagram Template by SlideTeam. The swim lane keeps the swimmer in position. Only now, four cross functional swim lanes have been used to identify who is responsible for each element, decision or data. They show the “who,” “what,” “when,” “where” and “how” for these steps, and help to analyze the “why. GitMind is a collection of tools for visualizing and brainstorming ideas or processes. If you would like to learn about the various symbols used in flowcharts, see our post about how to make a flowchart. Swimlanes (also written as “swim lanes”) represent a valuable element in process flow diagrams (PFDs), as well as in what’s called the Business Process Model and Notation. Review the process map with the process mapping team and other relevant stakeholders. ÷H¼Cä-jÜ0 jÊ †Õ `’ÛÖàØ–ívèÛs“´(E) R+ÙDrìsîgÅ>±ºxÍD°c¹’1‰Â! @&*år “LJëÁ) ¬c2eBIˆÉ ,¹ ïï – l€jic2sNŸSj“ d̆JƒÄž‰2 sØ4SªYò¦@ ‡Ãcš(é@º Ë=Èxt 6 . list the process stakeholders (based on how close they are to the process customer) starting with the process customer. It involves creating a process map, also referred to as a flowchart, process flowchart, or workflow diagram . For businesses, swimlane diagrams are helpful in process mapping and project. Swimlane process maps are used for planning, documenting, and modeling processes. A process map must detail the “what”, “when”, “who”, “why”, “where” and point to the “how”. Departments (also called swim lanes) divide the steps horizontally. Swim lanes contain three primary elements: tasks/processes, people/job functions, and time. 3 Use consistent and descriptive labels. MS Visio (Microsoft Corporation,Redmond,Washington) isone ofthemost pop-ular programs for professional process mapping, and it is highly recommended for those complex maps with swim lanes. Switch to edit mode, and select the " Swimlanes " tab in the right panel. Additional maps, which detailed specific operator swim lanes and identified ways to capture workload, were developed to align frontline staff and delineate individual responsibilities at specific. Write what the process should deliver as result and outcome, then you have the scope for the process owner to start mapping. Before you create the diagram, it is important to first identify and understand some specific considerations for the process you want to improve. Swim Lanes Diagrams miss defining customer-suppliers in terms of process relationships. There are myriad benefits to using these mapping techniques and incorporating swimlanes. Then, add another box to the top of the first box to act as the title section of your swimlane. Documenting the process map is about putting the steps and information gathered previously into a cohesive, easy-to-understand diagram. Outline your swimlanes. Process mapping will usually depict the consecutive. Create. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Use Levels. The first step in drawing a process map is to select a connecting arrow to connect the boxes (process steps) and diamonds (decision boxes). 1. You’re looking to validate its accuracy. It typically flows from the top down, and it shows the steps of a process in a clustered flow. Swim Lanes. Swim lanes are visual elements used in Business Process Maps, Process Flow Diagrams and Flowcharts. A pool represents major participants in a process. Below is the same process map as above, but with swim lanes. Like other process-diagramming techniques, with the Rummler-Brache method you map processes linearly as a. PowerPoint Cross-Functional Process Swimlane Template by SlideTeam 10. Like swimmers in a pool, each moves at their own pace. To get started, clearly define the process you want to map and its boundaries. Cross-functional process maps were designed to work alongside – or be connected to – other templates, such as a product roadmap or stakeholder mapping tool. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts of processes, algorithms and procedures. Add a rectangle for the body of your swimlane, and then a smaller one on top or the left of the first shape (that will be the title of the container). Business Process Mapping is a visual representation of your business processes. is a Canadian company that specializes in shoreline mapping and imaging, resource inventory, computer database design, and oil spill. You can change the orientation on the Cross-Functional Flowchart tab. Explain what ‘draw. Swim lane Map:- Swim lanes is a technique used in process mapping to simplify the work procedure. The lanes in a swimlane diagram. & The Lean Six Sigma Pocket Toolbook)No limitations, no obligations, no cancellation fees. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts. Various software products are available in the market. I’ve found you can’t underestimate the power of sticky notes on a blank wall. SUBSCRIBE!!! Download Sample Vi. In October SIRFrt will be having a Masterclass on the Swim Lanes Innovation Methodology (SLIM) for mapping. Step 2 – Map the current state with a Top Down or Swim Lane chart. You use Swimlanes to group process tasks according to the actor (employee) who performs. ⭐️⭐️⭐️ GET THIS TEMPLATE PLUS 52 MORE here: Ready made and ready. Drag more swimlane shapes from the Shapes window. Go to Insert > Shapes. Swim lane diagrams are flowcharts that show a process from start to finish. Sw. A swim lane map is similar to a flowchart in that it maps out a process, decisions, and loops; however, a swim lane map places events and actions in "lanes" to delineate a person/group responsible, or a. Swim lane diagrams can be used to analyse different types of processes, from simple to complex. You know, theyUse the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. 4. Here is how you can find them. This map shows the key elements of a process including Inputs, Suppliers, Processes, Customers, and Outputs. 3. . TIMESTAMPSWhat is Process Mappi. A flowchart with swimlanes brings cross-functional processes to life, helping teams: : Get a visual overview of your end-to-end processes: Visually show individuals how their work impacts the work being done by others and how it impacts the final output. Visio is often listed as the go-to application for flowchart design, thanks to the wide variety of diagrams it can produce. 1. Name your swimlanes and start mapping out a process Customize the swimlane flowchart to add the name of each team member, function, or. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. d. Share with your teammates and enjoy the ease of. xml ¢ ( ̘ÍNã0. Processes are mapped at what level, not the how level, what is to be achieved and not how it is actually done. A basic process flowchart is the most simple flowchart type. A cross-functional process map answers the following questions. In order to group process steps by owner, you’ll need to place the in parallel rows. Business Process Modeling Notation (BPMN) is a flow chart method that models the steps of a planned business process from end to end. What is a swimlane diagram, anyway? We’ll walk you through examples of swimlane diagrams and explain the differences between a swimlane diagram and a flowcha. All hours. Drag any process shapes into the correct swimlanes. It’s as simple as sketching out as many lanes as you have teams or people — so, if there are four teams involved in the process, you’ll need four lanes. Swimlane Diagram Templates. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. A cross-functional flowchart shows how workflows extend from one department to another, which can help in effective process mapping. Process Mapping. Once added, you can double-click its label, and change the caption. For connecting boxes, use elbow arrow connectors (Figure 2). Create swimlanes. Start with a swimlane flowchart template, select from an extensive library of symbols, and quickly build your diagram with ease. Søren Pommer demonstrates how to draw a simple process map, and why keeping it simple can be very beneficial to your business. High Level process maps like Macro Maps and SIPOC Diagrams are used to graphically depict a process in its most simplified “big picture” state. A process map is a detailed illustration of the process flow. This method requires more space and several mapping sessions due to the amount of time required to map each process and is horizontal in nature. Identify the outputs. 1. Presentation Overview Process Assessment Assessment Criteria Business Process Mapping Process Assessment Research environment Interview stakeholders Collect documents Review data sources Verify information systems. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts. ‘To Be’ Process. In the swim lane pattern along with sequence, accountability is also formally recorded. Your swim lane process map should have a minimum of four swim lanes and a minimum of twenty-five operations and decision points. Open PowerPoint and select a new blank presentation. Especially as we head into the digital age, more and more. Drag the Swimlane shape or Separator shape and drop them on the cross-functional diagram. It helps you establish standards and procedures or can be used as a guide for tasks. Drag more swimlane shapes from the Shapes window. A process flow diagram helps detail the relationships between the components of a project or industry. Explore our amazing collection, to get a professional-looking template of Swimlane Flowchart which helps you create cross functional flowcharts rapidly, in. 🚀 Revolutionize Your Process Mapping with Intelligent Auto-Formatting! 🌐 Truvle is excited to introduce a groundbreaking feature that's set to transform the way you create swim lane process. Cross-functional process map. Drag a swim lane shape and drop it where you want it to be from Cross-Functional flowchart shapes. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts. You can use BPMN pools and lanes to create swimlanes, and label them with the role names. Process modelling is also used to illustrate potential “could-be” and “to-be” scenarios in. Excel Process Map for Basic Flowchart Template 9. Outputs — data and materials resulting from the process. 4. The first step in drawing a process map is to select a connecting arrow to connect the boxes (process steps) and diamonds (decision boxes). 4 defects per million opportunities) by implementing some tools called Six Sigma process mapping tools and principles. Add roles – or ‘swimlanes’. Step 5 – Add the material flow. With their help organization diagrams are combined with process flow, as they visually display an object of the production system which is charged with given concrete processes in general flow of. The below swim lane diagram is a great way to visualize the steps in planning your business. Level 4, Value Stream Mapping & Level 5, KPIV, KPOV For detailed insights on the levels of process maps, refer to previous forum discussion. Burch, MBA Managed Care Advisors, Inc. Start with a swimlane flowchart template, select from an extensive library of symbols, and quickly build your diagram with ease. Step 3 – Determine the product/process family to VSM. Six Sigma is a methodology that helps to improve business process capabilities (with 3. " Each lane is assigned an actor (which may be an individual, department, division, group, machine, entity, and so on), or even a phase or stage in a process, that is responsible for the activity or work. Map out your lanes (or use a template) Now that you understand what you need to plot, it’s time to create the skeleton of your diagram. Process Map Swimlane Diagram Template Process mapping is an essential part of strategy planning and management, which helps people across departments see a process landscape. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Review Loan Application. The purpose of process mapping is for organizations and businesses to improve efficiency. However flowcharts have just more than the process names, their flow and type of action embedded. Plan: business. They allow you to create a process flow that does not require you to identify the system or actor involved in each process step, as this can be inferred from the swim lane in which that process step occurs. In doing so, there’ll be clearer communication between teams, and team members can take responsibility for their tasks. Why Value-Stream Mapping is Essential to Product and Process Development. A Business Planning Swimlane diagram template is a great way to visualize the different steps in your business planning process. Definition. MS Visio (Microsoft Corporation, Redmond, Washington) is one of the most popular programs for professional process mapping, and it is highly recommended for those complex maps. Process mapping provides a visual representation of all the steps necessary to complete a process. Nov 7, 2015 - The Business Process Mapping solution has a collection of vector graphic libraries, pre-made templates, and examples of the business process. 6. Parallel lines which can be arranged horizontally or vertically divide the diagram into lanes. The diagram includes different sections (similar to swim lanes in a pool), with each section representing a department, role, or stakeholder. Swim lanes are an essential component of process mapping and are widely used in various industries to visually represent the flow of work and responsibilities within a process. Professionally designed swim lanes in visually appealing slides. Includes the map title, persona, scenario (the specific experience being mapped), and corresponding goals and expectations of the user. Go in-depth and map out every step, task, and activity in your workflow with an online process flow diagram. map and metrics-based process map. Adding swimlanes to the process canvas. These intention be of swimlanes into unser diagram. Very fast video on how to create and use a Swim Lane Process MapGitMind. When the shape is contained in the swimlane, the swimlane shows a green highlight. Go to the Insert tab, click Shapes, and add a large rectangle to your slide. . Smart shapes and connectors, plus create, easy preset styling options and more. Start, End, and Purpose of Business Activity. Service blueprints are useful throughout the product-design lifecycle. In the Shapes palette on the Shape tabs region, select Cross-Functional Flow Chart Shapes . The mapping process is the most valuable part - the map itself is a by-product. The process of drawing the swim lane process map may take a lot of time and attention. These lanes are typically depicted as horizontal or vertical bands and are allocated to individuals, departments, or teams involved in the process. Map the process steps at the bottom of your map, from left to right. When we plan projects, analyzing options is a critical part of our process. The general rule is to assign a task or event to the swimlane of the role that performs or initiates it.